V tomto ubytování se nemohou konat rozlučky se svobodou a jiné podobné oslavy. Informujte prosím Apart-Hotels-Sofia, AHS o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. General - This is a self check-in property with digital reception between 9 AM and 5 PM. - The building does not have ground-floor apartments. - Bookings of two or more apartments may be subject to different policies or additional charges. Check-in & Check-out - Early check-in and late check-out are subject to availability and additional charges may apply. Access & Security - There are no physical keys. Access is provided via a personal code or electronic key card. - For security reasons, access details must not be shared with unregistered guests. - Lost or stolen key cards must be reported immediately. A €30 replacement fee applies. - Common-area lighting is motion-activated. - All doors must remain closed at all times for security. House Rules & Safety To ensure a safe and pleasant stay: - Misuse of windows or using them as exits is not permitted. - The use of personal cooking or heating appliances not provided by the property is not allowed. - Candles or any open flames are prohibited. - Please keep the apartment tidy. Apartments left in excessive disorder or with trash may incur an additional cleaning fee. - Guests who do not follow house rules or pose a safety risk may be asked to leave without refund and charged a minimum fine of €200. - If we are unable to accommodate specific special needs, guests may cancel free of charge, in line with the cancellation policy. Cleaning & Housekeeping - Linen and towels are changed once per week. - Additional cleaning must be scheduled at least one day in advance. - Extra cleaning is available for an additional fee. - Cleaning hours are 09:00–14:00. - Between cleanings, guests are responsible for trash disposal and washing used kitchen items. - Cleaning supplies, irons, and ironing boards are available in the laundry room on each floor and must be returned after use. Visitors & Luggage - Visitors are welcome from 07:00 to 21:00. - Visitors staying after 21:00 must be registered, present ID, and pay the applicable fee. - Luggage storage is not available. Management Rights - Guests are expected to behave respectfully. - Management reserves the right to ask guests to vacate in case of serious rule violations and may contact authorities if necessary.