Summit Hotel Tacloban
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Bez snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
24hodinová recepční služba
Více o hotelu Summit Hotel Tacloban
Summit Hotel Tacloban
Situated in Tacloban, Visayas region, Summit Hotel Tacloban is set 4.5 km from MacArthur Landing Memorial National Park. This 3-star hotel offers room service and a 24-hour front desk.
Hodnocení a recenze
Čistota4,8
Lokalita4,9
Služby4,7
Pokoje4,7
Hodnota4,7
Kvalita spánku4,7
Hodnocení cestovatelů
Filtrovat podle
Seřadit podle
Co zaujalo cestovatele
Individuální cestující
Komentář přidán: 8. 4. 2025
Overall, my stay exceeded my expectations. I highly recommend it to anyone seeking qualities like relaxation, excellent service, etc. and will certainly return in the future
Pár
Komentář přidán: 9. 4. 2025
Not a Pleasant experience
I booked and paid on the hotel website 2 months before the stay date. During check in, reception claimed no payment was received and again ask for payment. After an extensive discussion, Reception eventually realized payment was already received. For them such inconvenience was normal, no remorse and when I requested to speak to a Manager she/he was unfortunately unavailable.
Reakce hotelu
Komentář přidán: 10. dubna
Dear Ms. Juni,
Thank you for taking the time to share your experience. I sincerely apologize for the confusion and inconvenience you encountered during check-in. We understand how frustrating it must have been to have your payment questioned after booking well in advance.
This is certainly not the standard of service we aim to provide, and I’m truly sorry that our team did not handle the situation with the urgency and empathy you deserved. Your feedback has been shared with the front desk team to ensure proper procedures are followed in the future, and to prevent similar issues from happening again.
We truly value your feedback and your patience, and we hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay.
Sincerely,
Kareen Chan-Caduhay
Front Office Manager
Thank you for taking the time to share your experience. I sincerely apologize for the confusion and inconvenience you encountered during check-in. We understand how frustrating it must have been to have your payment questioned after booking well in advance.
This is certainly not the standard of service we aim to provide, and I’m truly sorry that our team did not handle the situation with the urgency and empathy you deserved. Your feedback has been shared with the front desk team to ensure proper procedures are followed in the future, and to prevent similar issues from happening again.
We truly value your feedback and your patience, and we hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay.
Sincerely,
Kareen Chan-Caduhay
Front Office Manager
Cestující rodiny
Komentář přidán: 1. 4. 2025
Best Experience in Summit Hotel Tacloban
The food is superb. The service is quality. Justine Arabejo was very accommodating in doing his job.
From the moment we arrived, Justine made sure we felt welcome. He was friendly, attentive, and always ready to help. Whether it was recommending dishes, refilling our drinks, or checking in to see if we needed anything, he did it with a smile.
The food was served quickly and tasted amazing. Everything was fresh, well-prepared, and full of flavor. Justine’s great service made the experience even better. He was professional yet approachable, making sure we were comfortable and satisfied throughout our meal.
Good service makes a big difference, and Justine delivered. His dedication and warm attitude stood out, making our visit memorable. We’ll definitely be back and hope to be served by him again!
From the moment we arrived, Justine made sure we felt welcome. He was friendly, attentive, and always ready to help. Whether it was recommending dishes, refilling our drinks, or checking in to see if we needed anything, he did it with a smile.
The food was served quickly and tasted amazing. Everything was fresh, well-prepared, and full of flavor. Justine’s great service made the experience even better. He was professional yet approachable, making sure we were comfortable and satisfied throughout our meal.
Good service makes a big difference, and Justine delivered. His dedication and warm attitude stood out, making our visit memorable. We’ll definitely be back and hope to be served by him again!
Reakce hotelu
Komentář přidán: 1. dubna
Dear Ms. Patrice,
Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you enjoyed both the food and the service. Justine Arabejo truly is a gem, and we're so glad his attention and warmth helped make your visit memorable. We’ll be sure to pass along your compliments to him!
It’s great to know that the food exceeded your expectations and that Justine's service made your meal even more enjoyable. We look forward to welcoming you back soon and hope to have the pleasure of serving you again!
Best regards,
Kareen Chan-Caduhay
Front Office Manager
Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you enjoyed both the food and the service. Justine Arabejo truly is a gem, and we're so glad his attention and warmth helped make your visit memorable. We’ll be sure to pass along your compliments to him!
It’s great to know that the food exceeded your expectations and that Justine's service made your meal even more enjoyable. We look forward to welcoming you back soon and hope to have the pleasure of serving you again!
Best regards,
Kareen Chan-Caduhay
Front Office Manager
Obchodní cestující
Komentář přidán: 27. 3. 2025
The best F&B host in Summit hotel
We were hosting an event in the Tacloban room for on March 27 for Enhance and our host and event coordinator was Eduardo. He is very efficient, kind and responsive to all inquiries. Super spot on polite, respectful and professional.
I have worked in the hotel industry for a long time and managed hotels and I can recognize a lot of potential in your employee.
Please make sure to recognize his efforts!
Thank you Eduardo.
I have worked in the hotel industry for a long time and managed hotels and I can recognize a lot of potential in your employee.
Please make sure to recognize his efforts!
Thank you Eduardo.
Reakce hotelu
Komentář přidán: 2. dubna
Ms. Marishaty,
Thank you so much for taking the time to share your experience! We are thrilled to hear that Eduardo made such a positive impression during your event in the Tacloban room. We take great pride in our team, and it's incredibly rewarding to hear that his efficiency, kindness, and professionalism stood out to you. We will absolutely make sure to recognize Eduardo for his outstanding efforts—he truly is an asset to our team!
We hope to have the pleasure of welcoming you for future events!
Best regards,
Kareen Chan-Caduhay
Front Office Manager
Thank you so much for taking the time to share your experience! We are thrilled to hear that Eduardo made such a positive impression during your event in the Tacloban room. We take great pride in our team, and it's incredibly rewarding to hear that his efficiency, kindness, and professionalism stood out to you. We will absolutely make sure to recognize Eduardo for his outstanding efforts—he truly is an asset to our team!
We hope to have the pleasure of welcoming you for future events!
Best regards,
Kareen Chan-Caduhay
Front Office Manager
Cestující ve skupině
Komentář přidán: 26. 3. 2025
Exceptional Staff
Had an amazing time here! Nice and clean room with the comfiest bed and pillows! The staff were exceptional-constantly friendly and always going above and beyond to make sure our stay was perfect. Also, their buffet at the resto serves good food too! Will definitely book again!
Reakce hotelu
Komentář přidán: 2. dubna
Dear Ms. Rionitza,
Thank you so much for your wonderful review! We're so glad to hear you had an amazing time with us. It’s great to know that you enjoyed the comfort of your room, the cozy bed and pillows, and the delicious buffet at our restaurant. We’re also thrilled that our staff made such a positive impression—they truly aim to go above and beyond for our guests.
We can’t wait to welcome you back for another stay. Looking forward to seeing you again soon!
Best regards,
Kareen Chan-Caduhay
Front Office Manager
Thank you so much for your wonderful review! We're so glad to hear you had an amazing time with us. It’s great to know that you enjoyed the comfort of your room, the cozy bed and pillows, and the delicious buffet at our restaurant. We’re also thrilled that our staff made such a positive impression—they truly aim to go above and beyond for our guests.
We can’t wait to welcome you back for another stay. Looking forward to seeing you again soon!
Best regards,
Kareen Chan-Caduhay
Front Office Manager
Vynikající lokalita
Robinsons Place Tacloban Brgy. 77 Marasbaras, Tacloban, 6500, Filipíny|0,94 km z Barangay 109 Barangay Hall
10 zajímavostív okruhu 1,78 km
0,94 km
1,16 km
1,43 km
Letištěv okruhu 3,14 km
3,14 km
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
Bez snídaně
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Hotel přijímá následující platební metody:
Cash
Summit Hotel Tacloban: Často kladené otázky
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