Muthu Sovereign Suites & Spa, Limuru Road, Nairobi

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Rychlá fakta
Příjezd od | 14:00 |
---|---|
Odjezd do | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu Muthu Sovereign Suites & Spa, Limuru Road, Nairobi

Muthu Sovereign Suites & Spa, Limuru Road, Nairobi
Muthu Sovereign Suites & Spa, Limuru Road, Nairobi se nachází v Kiambu v Nairobi a nabízí dobře upravené pozemky. Hosté si mohou zacvičit ve fitness centru nebo relaxovat v plně vybaveném wellness centru s velkou vířivkou.
Hodnocení a recenze
Hodnocení cestovatelů
Komentář přidán: 8. 12. 2024
Ubytován/a od prosinec 2024
Perfect venue for wedding
The most enjoyable thing here is the lovely, kind and attentive service we have received at Sovereign Suites. All the staff were so sweet to us that I will remember them as part of our wonderful wedding day. Some special mentions at the end.
My wife Grace chose Sovereign Suites for our white wedding and it really was a perfect venue. The extensive, lush and beautiful gardens; the supremely helpful and joyous staff ( they were palpably joyous for us on our big day - and some joined in our dancing!); a splendid lunch in the marquee and the impressive building with its old-world interiors - all added up and contributed to our perfect day.
We couldn't tear ourselves away and stayed two nights. The bridal suite is huge with a bathroom the size of most living rooms. We loved all the retro panelling and the huge terrace outside the room - with breakfast in the sunshine. We had dinner with our in-laws in an impressive private dining room panelled like a 20th century boardroom. Again the service was lovely.
Special mention to Moses and James who went out of their way to make us comfortable. Also to our room cleaner Dominic who was very kind and courteous to us. And to Peter, who brought us a lovely breakfast in our room. And to all the other staff who helped to give us an unforgettable, wonderful stay.
Reakce hotelu
Komentář přidán: 8. ledna
Thank you for choosing Sovereign suites for your wedding, we are glad to hear you had a good experience and received excellent service from our staff. We appreciate business support and positive ratings.
Thanks & Regards
Tom Githire
Hotel Manager
Komentář přidán: 5. 1. 2025
Ubytován/a od leden 2025
Horrible Service at Muthu Limuru
One table was getting attention due to a Govornment official being at it. Drinks took forever as well and most items were out of stock.
Kitchen 0.5/10
Service guy 5/10
Food quality 8/10
Reakce hotelu
Komentář přidán: 16. ledna
Thank you for sharing your feedback. We sincerely apologize for the delay in serving your meal and for the oversight with the order. This is not the level of service we aim to provide, and we understand how frustrating this must have been for you.
We will address this matter with our kitchen and service team to ensure such incidents do not happen again. Your experience is important to us , and we would appreciate the opportunity to make it right.
Thank you for bringing this to our attention and we would hope to have the chance to provide you with a much better experience in the future.
Thanks & Regards
Hotel Manager
Thomas Githire.
Komentář přidán: 27. 7. 2024
Ubytován/a od červen 2024
To get lost in time
Komentář přidán: 20. 3. 2024
Ubytován/a od březen 2024
Komentář přidán: 18. 12. 2023
Ubytován/a od prosinec 2023
Stunning and beautiful
Reakce hotelu
Komentář přidán: 20. prosince
Thank you for your kind words about our stunning place. We apologise for the inconvenience you experienced with the hot water and the tea kettle. We will make sure to address these issues so that they do not happen again in the future. We appreciate your recommendation and we hope to have the opportunity to welcome you back soon.
Thanks & Regards,
Atendra Singh, Hotel Manager.
Vynikající lokalita
Redhill, Limuru Road, Kabochu, Keňa|2,48 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
ve věku 4 let a mladší
Dospělí mohou využít přistýlku zdarma.
od 5 do 12 let věku
Děti mohou využít přistýlku za příplatek USD 30.
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
Pro zjištění ceny kontaktujte hotel
Možnosti snídaně
Anglická snídaně
Please inform Muthu Sovereign Suites & Spa, Limuru Road, Nairobi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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