Hotel Esplanade Resort & Spa - Adults Only
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Rychlá fakta
Příjezd od | 15:00 |
|---|---|
Odjezd do | 11:00 |
Domácí mazlíčci | Pets are allowed for an additional fee. Price of accommodation: 29.00 EUR per stay. |
Děti | Fee for an extra bed: 80.00 EUR per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room. |
Vybavení
Více o hotelu Hotel Esplanade Resort & Spa - Adults Only
Hotel Esplanade Resort & Spa - Adults Only
Jovanovic Guest House se nachází v destinaci Ohrid a má bezplatné Wi-Fi, neplacené soukromé parkoviště a výhled na hory. Pláž Saraiste se nachází 80 metrů odtud.
Hodnocení a recenze
Hodnocení cestovatelů
Komentář přidán: 4. 2. 2025
Good, but...
The service is good but a bit grim at the reception (We 1-2.2.).
Problems:
1. too few resting places in the spa area. Our loungers were literally cleared and we had to go to the room in part to rest from the sauna.
2. At night, the employees go to the yard to smoke and chat so loudly that no real night's sleep is guaranteed. We had to ask for peace out the window every night.
Komentář přidán: 25. 10. 2024
Ubytován/a od červenec 2024
Cons: poor service at the hotel's restaurants. Our room was very basic-looking.
Komentář přidán: 14. 8. 2024
Ubytován/a od srpen 2024
Komentář přidán: 9. 8. 2024
Ubytován/a od srpen 2024
only book directly
We arrived two hours before check-in and wanted to spend the wait at the spa, which we do regularly on short trips. However, we were told that we would have to pay extra for these two hours as we had not booked directly with the hotel. During our stay we were told several times that this would not have been a problem if we had booked directly. It almost felt like they were punishing us for Booking Referral through Hotels.com, which makes me wonder why they even list their hotel there.
Another problem arose when we rented bicycles. An employee initially told us that use was free, so we took a short bike ride. When we returned, however, another employee informed us that the bikes were only free for direct bookings. We were charged 60 euros for two bikes for about two hours. After explaining the situation, we were able to negotiate the price down to 30 euros, but it was still an unpleasant surprise. We would not have taken the bikes if we had been informed about the cost, especially as we were misinformed by their own staff.
Positive to mention is that the spa staff was very friendly and breakfast delicious, even if the restaurant was quite crowded. We had to ask for coffee three times, but that seemed to be due to staff overload rather than a lack of service.
Overall, our stay was fine, but the constant references to our booking method and the unexpected costs left a bitter taste. If you plan to stay here, I would strongly recommend booking directly with the hotel to avoid the problems we had.
Komentář přidán: 27. 5. 2024
Ubytován/a od květen 2024
Gladly again!
Vynikající lokalita
Seestraße 49, Bad Saarow, 15526, Německo|0,55 km z Church Bad Saarow
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Fee for an extra bed: 80.00 EUR per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
Pets are allowed for an additional fee. Price of accommodation: 29.00 EUR per stay.
Please inform Hotel Esplanade Resort & Spa - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that children under 16 are not allowed to stay at the Hotel Esplanade Resort & Spa.
