Holiday Inn Express & Suites Charlotte- Arrowood
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Rychlá fakta
Příjezd od | 15:00 |
|---|---|
Odjezd do | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Kouření zakázáno
Více o hotelu Holiday Inn Express & Suites Charlotte- Arrowood
Holiday Inn Express & Suites Charlotte- Arrowood
Tento hotel se nachází v Charlotte v Severní Karolíně, kousek od zábavního parku Carowinds a mnoha místních zajímavostí. Nabízí pokoje s mikrovlnnou troubou a malou ledničkou.
Hodnocení a recenze
Čistota4,0
Lokalita4,0
Služby4,0
Pokoje4,0
Hodnota4,0
Kvalita spánku4,0
Hodnocení cestovatelů
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Co zaujalo cestovatele
Komentář přidán: 2. 7. 2023
Ubytován/a od červen 2023
Na
Pár
Komentář přidán: 4. 12. 2024
Ubytován/a od prosinec 2024
Vehicle Vandalized!!
I made the mistake of staying at this IHG property for three nights in December of 2024 and I do not recommend you stay here especially if you value your safety and personal property. My wife and I stayed here between December second and fifth as we were volunteering in the local area. When we were getting ready to leave on the morning of the fourth at around 7:30 am to drive to our volunteer location I noticed that my tonneau cover that was locked was open. Upon further examination I noticed that someone had pried open the tonneau cover damaging it beyond repair in addition to causing damage to the top of the tailgate that will cost several thousand dollars to replace and repair. After taking photos of the damage, I proceeded to ask the IHG employee at the front desk if this property had cameras recording as I would like to obtain footage of the incident where my vehicle was vandalized for insurance purposes. I was told the incident happened around 2:30 am and the individual was caught by police. I was further advised by the female employee who, not surprisingly, was not wearing a name tag, that I could not get any of the camera footage, that this happens a lot, and there was a recent story in the local news about car break ins. She provided no assistance whatsoever but thanked me for letting her know that it was my truck that was vandalized. I have never seen such a flippant, uncaring, and unsympathetic response to someone who just had their vehicle vandalized in a hotel parking lot where this employee works! The least she could have done was offer her sympathy and to see if there was anything she could do. Later that morning my wife tried calling the front desk to talk to Gloria Bell, the general manager. After she called several times, and no one answered the phone, she was finally able to get someone on the phone and was told by the front desk employee that Gloria would not be in today. Later that day I checked the local crime data and found that between June 11th and November 25th there were eighteen crimes reported at this address, and fourteen were reported as larceny from a vehicle. It is extremely disturbing that an IHG property that has a severe problem with crime does nothing to prevent it from happening and in doing so endangers the safety and security of its guests and their property. If the general manager, Gloria Bell, sincerely cared about her patrons she would hire security for her property or contact other hotel general managers in the area and hire a security firm to deter this type of crime from occurring. Apparently, this solution is not a viable one as the crime at this hotel has continued for an extended period of time and nothing has been done by the general manager to prevent it from happening in the future. Do yourself a favor and stay elsewhere if you value your personal property, safety, and want to avoid your vehicle being vandalized. This IHG property does not deserve your money or patronage as they put you at risk when you park in their extremely unsafe and unsecure parking area.
Reakce hotelu
Komentář přidán: 19. prosince
Hi 731jeffreye,
Thank you for staying at the Holiday Inn Express & Suites Charlotte- Arrowood.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our help.
We thank you for your honest feedback. We will use it to improve our hotel.
Have a wonderful day!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Thank you for staying at the Holiday Inn Express & Suites Charlotte- Arrowood.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our help.
We thank you for your honest feedback. We will use it to improve our hotel.
Have a wonderful day!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Komentář přidán: 21. 3. 2025
Ubytován/a od březen 2025
It was a nice stay but they need to go more by the rules for food safety at breakfast. Both days the worker turned off the heat for the hot stuff eggs sausage etc before 10 with food still in it. Sunday she turned off the jeat at 9:35 when breakfast isnt over till 10. Guests can get sick with food not at proper temperature.They should have at least 2 people working breakfast on the weekends.
Komentář přidán: 23. 2. 2025
Ubytován/a od únor 2025
Pro: Nice room, kind and friendly staff! Enjoyed the breakfast.
Con: The treadmill was broken, the yoga mats ripped, need replacing. I was concerned about my vehicle over night.
The walls are really thin and I had to wear my noise canceling headphones to sleep.
Con: The treadmill was broken, the yoga mats ripped, need replacing. I was concerned about my vehicle over night.
The walls are really thin and I had to wear my noise canceling headphones to sleep.
Pár
Komentář přidán: 29. 12. 2024
Ubytován/a od prosinec 2024
Awesome choice!
I am currently at the Holiday Inn on Arrowwood and I wanted to say how happy my husband and I are with this stay!
Super clean, super comfortable!
We enjoyed it all, the bed, linens,pillows! Breakfast is hot and delicious! The pool is clean and well cared for. The front desk staff is sweet and helpful.
We will definitely stay here again when we are next in the area.
You should stay here too! You can't go wrong! Awesome choice
Super clean, super comfortable!
We enjoyed it all, the bed, linens,pillows! Breakfast is hot and delicious! The pool is clean and well cared for. The front desk staff is sweet and helpful.
We will definitely stay here again when we are next in the area.
You should stay here too! You can't go wrong! Awesome choice
Velmi dobrá lokalita
805 W Arrowood Rd, Charlotte, 28217, Spojené státy|2,48 km z South Charlotte Jewelry & Loan
10 zajímavostív okruhu 2,81 km
2,48 km
0,93 km
1,17 km
Dopravav okruhu 12,43 km
2,40 km
3,88 km
11,26 km
Letištěv okruhu 22,92 km
9,85 km
22,92 km
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Domácí mazlíčci zakázáni
Možnost snídaně
Snídaňové menu
Švédský stůl
Možnosti snídaně
Kontinentální snídaně
Cena snídaně
Pro zjištění ceny kontaktujte hotel
Only service animals are allowed in the hotel. Please contact the hotel in advance to make arrangements.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Hotel přijímá následující platební metody: 
Holiday Inn Express & Suites Charlotte- Arrowood: Často kladené otázky
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