Residence Inn Cincinnati Downtown/The Phelps
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Fitcentrum
24hodinová recepční služba
Restaurace
Více o hotelu Residence Inn Cincinnati Downtown/The Phelps
Residence Inn Cincinnati Downtown/The Phelps
Tento hotel se nachází v obchodní čtvrti Cincinnati, 10 minut chůze od stadionu US Bank Arena a stadionu Great American Ballpark. Nabízí teplou kontinentální snídani a TV s plochou obrazovkou.
Hodnocení a recenze
Čistota4,8
Lokalita4,8
Služby4,8
Pokoje4,8
Hodnota4,5
Kvalita spánku4,8
Hodnocení cestovatelů
Filtrovat podle
Seřadit podle
Co zaujalo cestovatele
Komentář přidán: 14. 4. 2025
Ubytován/a od duben 2025
Everything was amazing cleanliness friendliness of staff ease of parking. It was just the best experience in a hotel that I’ve had so far.
Komentář přidán: 4. 4. 2025
Ubytován/a od březen 2025
The hotel was in a wonderful location. The room was comfortable. The service was great and the rooftop bar was Amazing!
Pár
Komentář přidán: 2. 4. 2025
10/10 recommended!
Wow! What a pleasant surprise for the price! So quiet and clean! Beautiful room and a comfy bed. The rooftop bar is a must if you go! Seriously beautiful view. And every member of the staff was so friendly and helpful. Breakfast (which was free) was a nice spread too! If I ever go back to Cincinnati, I will definitely stay here again!
Reakce hotelu
Komentář přidán: 4. dubna
We are so happy to hear that your stay at Residence Inn by Marriott Cincinnati Downtown/The Phelps was such a pleasant surprise. It is great to know you enjoyed the peaceful atmosphere, the comfort of your room, and the incredible views from our rooftop bar. It truly is a special spot. We are also glad our team made you feel welcome and that breakfast added a bright start to your day. It means a lot that you would choose to stay with us again when you return to Cincinnati, and we cannot wait to welcome you back.
Komentář přidán: 1. 4. 2025
Ubytován/a od březen 2025
I booked this hotel because of location. We were in town for a concert and wanted to be able to walk to the venue. The hotel was good for that.
The valet parking attendant was very nice and had a great personality. He told us how to get to the venue and gave us a couple of restaurant ideas.
Then things went south. Check-in is supposed to be 4:00. We arrived a little past 6:00 hoping to check in, settle into our room and get ready for the concert. But, no.
We were told that our room was not available and the front desk lady had no idea when it would be ready. She suggested we change clothes in the public restroom.
When we asked about a price reduction considering our room wasn’t ready even 2 hours past the posted check-in, she looked at the computer. After seeing we had booked through a 3rd party, I felt like her demeanor changed and we felt like garbage. It was brought up several times that we “booked through Expedia”. Because we booked through Hotels.com/Expedia, does that make our money less valuable to you?
We had to leave our bags at the front desk and go ahead to the venue. On the receipt I have, it shows that our room was assigned at 7:48 pm. Nearly FOUR HOURS later than check-in.
I really did like the location and the roof top bar was nice. But being cheated out of four hours of a $300+ hotel room is unacceptable. I bet if we tried to check-out four hours late, that would have been an issue.
The valet parking attendant was very nice and had a great personality. He told us how to get to the venue and gave us a couple of restaurant ideas.
Then things went south. Check-in is supposed to be 4:00. We arrived a little past 6:00 hoping to check in, settle into our room and get ready for the concert. But, no.
We were told that our room was not available and the front desk lady had no idea when it would be ready. She suggested we change clothes in the public restroom.
When we asked about a price reduction considering our room wasn’t ready even 2 hours past the posted check-in, she looked at the computer. After seeing we had booked through a 3rd party, I felt like her demeanor changed and we felt like garbage. It was brought up several times that we “booked through Expedia”. Because we booked through Hotels.com/Expedia, does that make our money less valuable to you?
We had to leave our bags at the front desk and go ahead to the venue. On the receipt I have, it shows that our room was assigned at 7:48 pm. Nearly FOUR HOURS later than check-in.
I really did like the location and the roof top bar was nice. But being cheated out of four hours of a $300+ hotel room is unacceptable. I bet if we tried to check-out four hours late, that would have been an issue.
Pár
Komentář přidán: 29. 3. 2025
Excellent location and great staff!
This location is great! We were traveling with our dog and it is right across from a nice park. The room was comfortable and the staff was friendly and helpful. It was our 40th anniversary and the front desk gifted us with some bar vouchers. We went up to the rooftop bar and had a great time. Sammie and the crew were awesome! If we stay in Cincinnati again, this will be our place!
Reakce hotelu
Komentář přidán: 1. dubna
It is heartwarming to hear that your 40th anniversary celebration at Residence Inn by Marriott Cincinnati Downtown/The Phelps was so memorable. Our prime location, right across from the park, makes it ideal for guests traveling with pets, and we’re delighted that your room provided the comfort you were looking for. It’s especially wonderful to know that our front desk team added a thoughtful touch by gifting bar vouchers to mark your special occasion. Sammie and the rooftop crew will be thrilled to hear how much they contributed to making your evening unforgettable. We would love to welcome you back whenever your travels bring you to Cincinnati!
Vynikající lokalita
506 E 4th St, Cincinnati, 45202, Spojené státy|2,98 km z Cincinnati Museum Center at Union Terminal
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Snídaňové menu
Švédský stůl
Možnosti snídaně
Snídaně na západní způsob, Americká snídaně
Cena snídaně
3 Kč (≈USD 0,1) za osobu
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. V případě předčasného odjezdu Vám bude účtována celková částka za pobyt. Při přihlášení do hotelu je třeba předložit průkaz totožnosti s fotografií a kreditní kartu. Splnění zvláštních požadavků závisí na momentální dostupnosti služeb v době příjezdu. Tyto služby nelze zaručit a může za ně být účtován příplatek.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Hotel přijímá následující platební metody:
Cash
Residence Inn Cincinnati Downtown/The Phelps: Často kladené otázky
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