Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks

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Rychlá fakta
Příjezd od | 15:00 |
---|---|
Odjezd do | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks

Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks
Located 3.6 km from the Orange County Convention Center, Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks offers an outdoor pool and free WiFi in the lobby. Guests will also be 12 minutes' drive from Walt Disney World Resort.
Hodnocení a recenze
Hodnocení cestovatelů
Komentář přidán: 3. 7. 2023
Ubytován/a od červen 2023
Komentář přidán: 18. 2. 2020
Ubytován/a od únor 2020
Není to naše oblíbené místo k pobytu
Reakce hotelu
Komentář přidán: 21. února
Sincerely,
Jan, General Manager
Komentář přidán: 20. 11. 2024
Ubytován/a od listopad 2024
Do not recommend!
FUJAM do Grand Hotel Orlando. I had already heard some reports and, really, they leave much to be desired. They charge a fee of $20 per night ($22.50 tax included) for breakfast and shuttle for the parks. Breakfast is terrible. Only bread, egg (industrialized) and turkey hamburger. All served in disposable. There's no cleaning of the tables. If you don't collect the garbage, everything gets dirty. It has 2 microwaves. Only 1 working. But, they don't serve disposable items outside of coffee hours. So if your food no longer has a suitable container, you have no way to heat it. Breakfast is served at 7 a.m. The park shuttle leaves at 7:15. That is, you have to eat running if you want to enjoy both. Speaking of shuttle, it's not exclusive to the hotel. It's a shared bus that makes the last stop there. The bus was full. We had to go standing and tight. Academy doesn't work. Poor room service. Stayed 7 nights. They went to clean the room only once, on the fourth night. After that we still had to request replacement of paper and towels. The shower and the bed are good. They're still asking for a $100 bail. I don't understand why. It was ripped off when I checked out, but I would never choose this hotel again.
Reakce hotelu
Komentář přidán: 21. listopadu
Thank you for your detailed feedback regarding your recent stay. We're glad you found the shower and bed comfortable, as these are key to a restful experience. However, we regret that other aspects of your visit fell short of expectations.
We understand how important it is to have a seamless experience, from breakfast to shuttle services and room cleanliness. Your comments highlight areas that need attention, and they will be shared with the relevant teams for improvement. We hope future stays in the area meet your standards more fully and provide a more enjoyable visit.
Sincerely,
ES – Guest Relations Manager
Komentář přidán: 19. 12. 2024
Komentář přidán: 9. 3. 2025
Ubytován/a od březen 2025
Velmi dobrá lokalita
7825 Universal Boulevard, Florida Center, Orlando Florida, 32819, Spojené státy|2,40 km z Universal Orlando Resort
10 zajímavostív okruhu 2,27 km
Dopravav okruhu 15,18 km
Letištěv okruhu 42,62 km
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
ve věku 2 let a mladší
Dospělí mohou využít přistýlku zdarma.
Domácí mazlíčci zakázáni
Možnost snídaně
Čas snídaně
07:00 – 10:00 od pondělí do neděle .
Cena snídaně
Pro zjištění ceny kontaktujte hotel
Možnosti snídaně
Americká snídaně
Snídaňové menu
Švédský stůl
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The resort fee and taxes are excluded from the rate. Housekeeping service is offered every other day. Additional housekeeping services are available upon request.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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