DoubleTree by Hilton Washington DC Silver Spring
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Rychlá fakta
Příjezd od | 16:00 |
|---|---|
Odjezd do | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu DoubleTree by Hilton Washington DC Silver Spring
DoubleTree by Hilton Washington DC Silver Spring
Three blocks from the Silver Spring Metro station for easy access to Washington, D. C. , DoubleTree by Hilton Silver Spring DC North has a 24-hour fitness centre.
Hodnocení a recenze
Hodnocení cestovatelů
Komentář přidán: 15. 3. 2025
Ubytován/a od březen 2025
Komentář přidán: 12. 3. 2025
Ubytován/a od březen 2025
Good stay overall
Komentář přidán: 8. 3. 2025
Ubytován/a od březen 2025
I inquired about where would I have been informed about the $200 fee that was being charged to me upon check in (that I was not prepared to pay aside from the approx. $353 cost of my 2 day stay that I paid upon check in). And I informed him of the signs posted about the hotel’s parking costs, that appeared to be misleading to me based on how he was explaining it.
James seemingly and noticeably became agitated with my inquiries and even stated twice and with an attitude, “I told you that.”
I was shocked that he said it as if he thought that was a professional and respectful way to address me. I had to restrain from using harsh language due to him causing me to become angered by his unprofessional and discourteous conduct.
I would recommend that James receive additional training that would prepare him to be more professional and courteous to guests checking in wherein they may have a range of questions regarding their stay. In addition to a required day off without compensation for him to reflect on there are consequences to the decisions we make, especially in a professional/work environment.
Due to traveling/driving several hours and arriving at approximately 11pm and having this horrible check in experience, made for not a good start to my business event the following day.
Thank you,
Dee Dee Johnson
803.360.4450 (cell)
Komentář přidán: 7. 3. 2025
Ubytován/a od březen 2025
Nice Breakfast Experience
Komentář přidán: 7. 3. 2025
Ubytován/a od březen 2025
Awesome experience
Vynikající lokalita
8777 Georgia Ave, Silver Spring, 20910, Spojené státy|0,56 km z Silver Spring
10 zajímavostív okruhu 2,26 km
Dopravav okruhu 2,14 km
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Cena snídaně
Pro zjištění ceny kontaktujte hotel
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
